Terms and Policies for TikTok and Facebook Agency Accounts

TikTok Agency Account Terms and Policies:

1. Compliance with TikTok Policies: The client must fully comply with TikTok's advertising policies. Any violation may lead to the advertising account being closed without prior notice.

2. Liability for Account Closure: If the account is closed due to policy violations, any remaining balance in the account will not be refundable or compensated.

3. Product Disclosure Requirement: The client must notify us of the type of product or service to be advertised before starting the campaign to ensure it complies with TikTok's policies.

4. Responsibility for Ad Content: The client is responsible for all advertising content published via the TikTok Agency account. Advertisements must meet ethical standards and must not contain misleading, offensive, or copyrighted content.

5. Payments: Payment must be made upfront before account usage. In case of a payment delay, the agency reserves the right to suspend or terminate the account.

6. Technical Support: The agency provides limited technical support to the client regarding account usage. Technical issues related to TikTok Ads are beyond the agency's responsibility.

7. Privacy and Data Protection: The agency is committed to protecting the client's data and any exchange of confidential information. No personal or campaign information will be shared with third parties without the client's consent.

8. Agreement Cancellation: The agency reserves the right to terminate the rental agreement at any time if the client uses the account for illegal purposes or violates TikTok policies or these terms.

9. Policy Modifications: The agency reserves the right to modify these terms and policies at any time, with notice provided to the client for any significant changes before implementation.

10. For timely account recharges and to avoid any interruptions in advertising activities, clients are requested to contact us at least 24 hours in advance when they need to top up their account balance. This allows us to process the recharge efficiently and ensures seamless continuation of the campaign without delays.

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Facebook Agency Account Terms and Policies:

1. Compliance with Facebook Policies: The client must comply to all Facebook advertising rules and policies. Violations may result in the permanent closure of the advertising account without prior warning.

2. Refund of Account Balance upon Closure: If the account is closed, the client may request a refund for any remaining balance, subject to agency procedures.

3. Fee for New Account: If the account is closed due to policy violations, the client must pay a $35 fee to obtain a new account.

4. Product Disclosure Requirement: The client must notify the agency of the product or service they wish to advertise before beginning the campaign to ensure policy compliance.

5. Responsibility for Ad Content: The client is responsible for all advertising content. Ads must comply with Facebook's ethical standards and should not contain misleading, offensive, or copyrighted material.

6. Upfront Payment: The agreed amount must be paid before account use begins. In cases of delayed payment, the agency reserves the right to suspend or terminate the account.

7. Technical Support: The agency provides limited technical support but does not cover Facebook-related technical issues outside of agency control.

8. Privacy and Data Protection: The agency commits to protecting the client's information and campaign data. No data will be shared with third parties without the client's consent.

9. Agreement Termination: The agency reserves the right to terminate the agreement if the account is used for unlawful activities or if the client criticizes Facebook policies or these terms.

10. Policy Changes: The agency retains the right to modify these policies at any time, with prior notification to the client for significant changes.

11. For timely account recharges and to avoid any interruptions in advertising activities, clients are requested to contact us at least 24 hours in advance when they need to top up their account balance. This allows us to process the recharge efficiently and ensures seamless continuation of the campaign without delays.